Voicemail Quick Start Guide

  • 1-New Messages
  • 2-Change Folders
  • 0-Voice Mailbox Options
  • *-Repeat Menu Options
  • #-Exit from the Voice Mail System

  • 0- New Messages
  • 1- Old messages
  • 2- Work
  • 3- Family
  • 4- Friends
  • #- Return to Main Menu

  1. Record your Unavailable Message
  2. Record your Busy Message
  3. Record your Name
  4. Record your Temporary Greeting
  5. Change your Password

  • 1. Voicemail asks you to record the message after the tone.
  • 2. When you are finished, you may hang up or press # for more options.
  • 3. Either action disconnects your call and stores the message in the “New” messages folder.

After the tone say your message and then press the # key

  1. Accept this Recording
  2. Listen to Recording
  3. To re-record your message

  • 1. Voicemail asks you to enter your new password followed by #.
  • 2. Enter your new password and press #.
  • 3. Voicemail asks you to re-enter your new password followed by #.
  • 4. Enter your new password and press # again.
  • 5. Voicemail confirms that your password has been changed and returns you to the Voicemail box options.

*From your subscribed phone:

  • 1. Pick up the handset.
  • 2. Dial *83.

*From any other location:

  • 1. Pick up the handset.
  • 2. Dial your Voicemail access DN.
  • 3. Listen for the prompt for your phone number.
  • 4. Enter your 10-digit phone number
  • 5. List for the prompt for your password.
  • 6. Enter your password. Default pw is your 10-digit phone number.

  • 1-Interrupt message introduction
  • *-Rewind the message by 3 seconds
  • #-Forward the message by 3 seconds

After message has played:

  • 5-Repeat the current message
  • -Play the next message
  • 7-Delete this message
  • 8-Forward this message
  • 9-Save this message

  • For Voicemail to Email feature, please call 208-229-1000 or email customerservice@ctctele.com with the land-line phone number and email address to receive notifications.