Welcome to CTC's Internet Technical Support pages. These have been developed to help you to maintain your internet access. You can print out these pages for future reference. Before contacting us, check to see if your particular question can be answered here.
It is important for you to be at your computer if you should need to contact us for phone support. One tip that may be of help is to restart your computer and try again. If the problem persists after restarting your computer, let us know and we can see how we can help you.
Telephone number for support:
Telephone (257-3314, 229-1000)
Wireless (257-3380)
Internet (257-3300, 229-1000, 800-426-0794)
Dial-Up (888-276-8098)
Television (257-3314, 229-1000, 800-766-9730)
WildBlue (888-228-3599)
Help Documents
Set Up
Troubleshooting
SMTP Authentication Settings Help
Outlook Express
Netscape
Long distance retrieval
Download timeouts
Connection
Failure to connect
Connection speed
Web page display
Frequent disconnects
Activescan
Track Your Time Online - log onto http://mail.ctcweb.net and click My Dialup.